British Airways has today faced headwinds affecting operations at London’s Heathrow and Gatwick airports that are not labor related.
Weather in London and around Europe has caused significant delays and there is/has been an issue with Eurocontrol limiting the number of available take off and landing slots. British Airways has so far canceled around 200 flights.
British Airways has posted the following update on its web page:
Severe weather causing significant disruptionAnswer Id 7608 Updated 26/07/2019 10.32 AM (UK time)Summary
All airlines operating in and out of London have been affected by severe weather which moved into the London area overnight from the continent.
Weather conditions in the UK are causing disruption to our flights throughout today, Friday July 26, 2019.
We are very sorry for the inconvenience to our customers and are doing everything we can to provide them with the latest information and get them on their way as soon as possible.
Check the status of your flight
Please keep checking the very latest information about your flight on ba.com and do not travel to the airport unless your flight is confirmed to be departing. If you have not done so, please provide us with your contact details via Manage my Booking as we will endeavour to provide you with the latest information.
You can also check your flight status on your mobile phone.
What to do if your flight has been cancelled
If your flight has been cancelled, please do not travel to the airport. We have a policy in place outlining the options available to you and how to make changes to your booking.
If your bag has been delayed
If your bag has been delayed please do not come to the airport. We will arrange for a courier to deliver it to you as soon as possible. Please update your details on Manage my Booking on ba.com to help us deliver your luggage to the correct location.
British Airways was supposed to feature its new Airbus A350 aircraft with new Club World product to the press today but that event was canceled too, after the plane couldn’t make it to London and BA rightfully prioritized flights affecting passengers.
Remember that BA is required, per EC 261/2004, to rebook affected passengers on other airlines to their final destinations and provide Duty to Care (accommodation, meals and phone cards) in case of long delays.
It is usually difficult to get BA to rebook affected passengers to other airlines over the phone but airport personnel appear to be more accommodation and follow the law.